Rewards     
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Membership Tiers

Membership Tiers
Silver-Membership


Requirements:
‣ No Spending Required

Benefits:
‣ Receive latest news of PAZZION launches, promos, etc.

Validity:
‣Lifetime, No Expiry

Renewal:
‣ Not Applicable

Gold-Membership


Requirements:
‣ One-time purchase of S$150
‣ Accumulated spend of S$350 within 1 year

Benefits:
‣ 5% on regular-priced items

‣ $10 welcome cash voucher with min. $50 spend
(to redeem within 1 month from the date given)

‣ $20 cash voucher during birthday month
(min. $100 spend nett)

*cash vouchers are stackable with membership discount
*cash vouchers will not be refunded if orders are returned

Validity:
‣ Membership status will be valid for 365 days and shown in loyalty under member's discount

Renewal:
‣ Spend at least $200 within membership duration.
If not, downgrade to Silver Status

Platinum-Membership


Requirements:
‣ One-time purchase of S$300
‣ Accumulated spend of S$700 within 1 year

Benefits:
‣ 10% off on regular-priced items

‣ $20 welcome cash voucher withmin. $100 spend
(to redeem within 1 month from the date given)

‣ $40 cash voucher during birthday month (min. $150 spend nett)

‣ $5 café cash voucher during birthday month (no minimum spend required)

‣ Free birthday tart to celebrate your birthday (in-house dining only)

‣ Special Promotions Exclusive access to events & workshops

‣ Early Access to campaigns and promotions

*cash vouchers are stackable with membership discount
*cash vouchers will not be refunded if orders are returned

Validity:
‣ Membership status will be valid for 365 days and shown in loyalty under member's discount

Renewal:
‣ Spend at least $400 within membership duration.
If not, downgrade to Gold Status




FAQ


If you have an existing account on www.pazzion.com as of 20th Jan 2022, you will be automatically enrolled into the Loyalty Program with special bonus privileges. If you don't have an account, you can create one for free by clicking on Join Now, or visit any PAZZION stores and get our staff to assist you!



Of course! You can simply approach our friendly retail team member for help.



You can only update your birthday details once if you have not provided it previously. If you wish to make any changes, feel free to send us an email at customercare@pazzion.com for assistance.



Step 1: Login to your Rewards App at the bottom left of the screen.
Step 2: The birthday vouchers is under Redeem tab.
Step 3: Decide if you want to claim the voucher online or in-store before you proceed to purchase. (this cannot be reverted)
Step 4: For online purchases, enter the promo code during checkout to enjoy the discount. For retail/in-store purchases, kindly inform our staff that you have redeemed the voucher, and you would like to use them for your purchase.



Orders (both online and retail) placed after 1st February 2023 will be reflected under "Order History" in the Rewards app. For online purchases before 1st February 2023 can be found under "Order History" after you click on "My Account" located at the top right hand corner.



Step 1: Login to your Rewards App at the bottom left of the screen.
Step 2: Click on your membership tier (Eg. Your Name, SILVER) and the total required spending will be indicated



You have to re-register an account for the respective country you wish to make a purchased at, using the same email address across.



The privileges will be reflected in your account within 24 hours.



Birthday Vouchers will only be available in the rewards app on the first day of your birthday month



Vouchers that have been redeemed online and retail (respectively) are not interchangeable.




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